Your Cleaning Resource Center
Expert Answers for a Healthier Space
How exactly does the carbonating process work?
Unlike steam cleaning which pumps gallons of soapy water into your carpet, we use millions of microscopic carbonating bubbles. These bubbles explode dirt and grime from the base of the fibers and lift them to the surface where they are whisked away.
Does a faster dry time actually matter?
Yes. Beyond convenience, carpets that stay wet for 24+ hours are breeding grounds for mold and mildew. Because we use 80% less water, your home stays drier and healthier.
Will my carpets get dirty faster after a Chem-Dry cleaning?
No. Most cleaners leave behind a soapy, dirt-attracting residue. Since we don't use heavy soaps or detergents, your carpets stay clean significantly longer.
Is "The Natural®" really non-toxic?
Yes. Our primary cleaning solution is green-certified and contains no soaps, detergents, or phosphates. It is safe for children, allergy sufferers, and pets.
Do you really remove allergens?
Independent labs have found that our Hot Carbonating Extraction process removes an average of 98.1% of common non-living allergens from carpets and upholstery.
Can you remove the smell of pet urine, or just the stain?
Our P.U.R.T.® (Pet Urine Removal Treatment) is a specialized process that goes beyond the surface to break down urine crystals at the molecular level, stopping the odor at its source.
What kind of area rugs can you clean?
We are trained to handle a wide variety of textiles, from common synthetic area rugs to delicate wool and silk Oriental rugs.
Do you offer services after business hours?
We understand that businesses can't afford downtime. We offer flexible scheduling, including evenings and weekends, to ensure your operations are never interrupted.
Are you insured and bonded?
Absolutely. As a member of the BELFOR Restoration family, we carry full liability and WSIB insurance to protect our clients and our technicians.
